Política de frete

We aim to deliver your order as quickly and reliably as possible. Please review the information below before placing your order

Order Processing

Orders are typically prepared for shipment within 2 to 5 business days
Once your order has shipped, you will receive a confirmation email with a tracking number
Tracking updates may take up to 48 hours to appear

Estimated Delivery Times

Special Line Shipping
Average: 10 days
95% of orders delivered within 15 days

International Priority Shipping
Average: 5 days
95% of orders delivered within 7 days

Standard Economy Shipping
Average: 25 days
95% of orders delivered within 30 days

These delivery times are estimates based on destination and service level
Delays may occur due to customs, local holidays, courier issues, or incorrect shipping details

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight
Free shipping promotions may apply during special events or limited-time drops

Tracking

All shipments include a tracking number
You will receive your tracking link via email once your order is on its way

Address and Contact Info

Please make sure your shipping address and phone number are correct at checkout
If your address is incorrect and the order has not shipped yet, email us immediately at partytunesmusic@gmail.com
If the order has already shipped, we are not responsible for delivery failure or return fees

Lost, Delayed, or Returned Packages

If your order is delayed beyond 20 days, it is often due to missed courier calls, an incorrect phone number, or an incomplete address
If the package is returned to sender, we can reship it after receiving updated information and a new shipping fee

If a package is marked as delivered but you did not receive it, we recommend checking with neighbors and contacting the carrier
We are not responsible for orders marked as delivered by the carrier but not received

Damaged Orders

If your item arrives damaged, contact us within 7 days of delivery at partytunesmusic@gmail.com
Include your order number and clear photos of the damage
We will arrange a replacement if confirmed

Questions

For any shipping-related questions or issues, reach out to us at partytunesmusic@gmail.com